Error message about cookies while trying to access an eText through a school's Learning Management System
This error usually occurs when a student attempts to acquire books through their school’s LMS (e.g. Moodle, Blackboard, D2L) using a web browser that is configured to block third-party cookies.
The solution is to adjust your browser settings to always allow third-party cookies. The procedure for doing this depends on what browser and device you are using.
Learn how to enable third-party cookies:
- In Safari (desktop)
- In Safari (iOS)
- In Google Chrome (desktop)
- In Google Chrome (iOS)
- In Google Chrome (Android)
- In Mozilla Firefox
- In Microsoft Edge
- In Internet Explorer
Note: This error may also occur if you attempt to acquire books using Safari while in private browsing mode. Switch out of private browsing mode to continue.

