Texidium's Knowledge Base


  1. Knowledge Base
  2. Troubleshooting
  3. I got an error message about cookies while trying to access an eText through my school’s Learning Management System. Why?

Error message about cookies while trying to access an eText through a school's Learning Management System

This error usually occurs when a student attempts to acquire books through their school’s LMS (e.g. Moodle, Blackboard, D2L) using a web browser that is configured to block third-party cookies.

The solution is to adjust your browser settings to always allow third-party cookies. The procedure for doing this depends on what browser and device you are using.

Learn how to enable third-party cookies:

Note: This error may also occur if you attempt to acquire books using Safari while in private browsing mode. Switch out of private browsing mode to continue.

Was this article helpful?

Related Articles